Warranties

Excellent thermal insulation values and perfect security are matter of fact with Internorm windows and doors. The high number of national and international awards and certificates testify of our leading role in the development and manufacture of the most modern windows and doors. We are convinced of our products and our performance. Therefore we can offer you warranties over and above the usual market extent.

• No unnatural colour changes or cracked surface for white window and door profiles made of UPVC, with the exception of mitre cracks.
• No unnatural colour changes or cracked inside surfaces for foil-coated window and door profiles made of UPVC, with the exception of mitre cracks.
• No unnatural colour changes or cracked surfaces for anodised or powder coated window and door profiles made of aluminium.
• No condensation between the panes of insulating glass.
• The function of the wood, thermal foam and aluminium profile compounds is guaranteed for all timber/aluminium window systems, provided that the Internorm installation and maintenance guidelines have been adhered to.
• The function of the adhesive and sealing of insulation glass panes with the window profiles is guaranteed for all timber/aluminium window systems, provided that the Internorm installation and maintenance guidelines have been adhered to.
• The glue connection of glued Georgian/feature bars.

• PVD coated door handles are guaranteed against corrosion if there is no mechanical damage.
• No unnatural colour changes or surface cracks in door fillings. There is no guarantee for changes in the surface appearance as a result of dirt.

• No unnatural colour changes or surface cracks for roller shutter profiles made of UPVC.
• No unnatural colour changes or cracked surfaces for anodised or powder coated roller shutter and blind profiles made of aluminium.
• The function of the window or door fittings is guaranteed, provided that the Internorm installation and maintenance guidelines have been adhered to.

Furthermore Internorm guarantees safe-guarding that Internorm products can be repeatedly serviced by our experts in such a fashion (original parts not  obligatory), to retain their full function for a period of 30 years.
However, this presupposes that the frame construction (frame and sash) is not damaged. The 30-year period starts from the production date. The services required to maintain the functionality, including the materials required, labour etc. will be invoiced according to the currently valid rates.

WARRANTIES / EXTRACT:

The full wording of our warranty conditions, the exact preconditions for the application of the warranty, and what you should do in the event of a claim, can all be found in the Internorm Maintenance Care and Warranties Manual. You will receive this booklet when your Internorm products are delivered. In addition, it is obtainable from your Internorm [1st] window partner.